Privacy Policy

At EJN Design Studio (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, ejndesignstudio.com.au.

1. Information We Collect

We collect information that you voluntarily provide to us when you:

Fill out a contact form or lead generation form.

Subscribe to our newsletter or marketing updates.

Book a consultation or service through our calendar.

Interact with our site via cookies and tracking technologies.

Types of Data: This may include your name, email address, phone number, business name, and any other details you provide.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide design services.

Send automated SMS or email updates (via our CRM).

Improve our website performance and user experience.

Comply with legal obligations.

3. Data Storage and Security

Your data is securely stored within our GoHighLevel CRM. We implement industry-standard security measures (including SSL encryption) to protect your data from unauthorized access, disclosure, or alteration.

4. Third-Party Sharing

We do not sell or rent your personal information to third parties. We only share data with trusted service providers who assist us in operating our website and conducting our business (e.g., email service providers, hosting partners), so long as those parties agree to keep this information confidential.

5. Cookies and Tracking

We use cookies to analyze site traffic and optimize your experience. By using our website, you consent to the use of these cookies. You can choose to disable cookies through your individual browser settings.

6. Your Rights

Depending on your location (including Australian Privacy Principles/APP), you have the right to:

Access the personal information we hold about you.

Request that we correct or delete your data.

Opt-out of marketing communications at any time by clicking "Unsubscribe" or replying "STOP" to SMS.

7. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

EJN Design Studio Email: [email protected]

Website: ejndesignstudio.com